Air bags: air bag/restraint control module
Risk. Deactivated air bags increases the risk of injury.
NHTSA has logged 26 owner complaints about the 2016 Volkswagen CC, most often about the air bags. It is covered by 6 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 5, 2023. Updated daily. Photo: Vauxford, CC BY-SA 4.0.
26 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 11 | 0 |
| Fuel/propulsion system | 7 | 0 |
| Electrical system | 4 | 0 |
| Service brakes | 2 | 1 |
| Exterior lighting | 2 | 0 |
| Structure | 2 | 0 |
| Fuel system, gasoline | 1 | 0 |
| Steering | 1 | 0 |
| Visibility/wiper | 1 | 0 |
| 4 other systems | 4 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Deactivated air bags increases the risk of injury.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…
Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Risk. If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Risk. If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score
2016 Volkswagen CC 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and…
Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part…
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.