2016 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 26 owner complaints about the 2016 Volkswagen CC, most often about the air bags. It is covered by 6 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

2016 Volkswagen CC

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 5, 2023. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2016 Volkswagen CC has problems

26 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags110
Fuel/propulsion system70
Electrical system40
Service brakes21
Exterior lighting20
Structure20
Fuel system, gasoline10
Steering10
Visibility/wiper10
4 other systems41

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2016 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

67%repaired · 2021 Q1

Air bags: air bag/restraint control module

Recall 19V-535 · Jul 17, 2019 · 27,822 vehicles · 18,540 repaired

Risk. Deactivated air bags increases the risk of injury.

Problem, fix and repair progress →

79%repaired · 2020 Q2

Driver side: inflator module

Recall 19V-014 · Jan 11, 2019 · 119,394 vehicles · 93,760 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
70%repaired · 2018 Q3

Front assembly: head restraint

Recall 17V-287 · Apr 28, 2017 · 23 vehicles · 16 repaired

Risk. If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Problem, fix and repair progress →

78%repaired · 2017 Q4

Latches/locks/linkages

Recall 16V-464 · Jun 24, 2016 · 5,658 vehicles · 4,432 repaired

Risk. If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2016 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Volkswagen CC safety ratings

2016 Volkswagen CC 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (0.0% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: Optional
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and…
Complaint 11520704 · May 5, 2023
Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part…
Complaint 11488206 · Oct 6, 2022
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
Complaint 11472467 · Jul 6, 2022

Own a 2016 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.