2013 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 148 owner complaints about the 2013 Volkswagen CC, most often about the air bags. It is covered by 5 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

2013 Volkswagen CC

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 14, 2023. Updated daily. Photo: OSX, Public domain.

Complaints by system

Where the 2013 Volkswagen CC has problems

148 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags896
Engine191
Electrical system170
Fuel/propulsion system161
Steering81
Wheels71
Vehicle speed control61
Service brakes51
Exterior lighting30
6 other systems130

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2013 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Show 1 more recall
76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do air bags problems start?

47kmiles, median

Based on the odometer reading in 24 air bags complaints. 83% were reported before 100,000 miles.

Only 49% of complaints for this model year include a mileage.

median0k50k100k150k200k+
5under 30k miles20under 100k miles4100k miles or more
Best & worst years

2013 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Volkswagen CC safety ratings

2013 Volkswagen CC 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (0.0% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Volkswagen CC, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn. A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid. My dash read “Airbag Error”. I notice all my steering wheel buttons…
Complaint 11516993 · Apr 14, 2023
The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The…
Complaint 11475324 · Jul 22, 2022 · 79,652 miles
The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and…
Complaint 11422933 · Jun 30, 2021 · 115,000 miles

Own a 2013 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.