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2010 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 242 owner complaints about the 2010 Volkswagen CC, most often about the air bags. It is covered by 4 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

31
CarFlaw IndexUse caution2.2× the CC median · #2 of 8 years by complaints
Safety recalls4Lowest repair rate 49%Owner complaints24213 with a crash, fire or injuryTypical failure mileage76kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 14, 2021. Updated daily.

Complaints by system

Where the 2010 Volkswagen CC has problems

242 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags843
Power train490
Engine462
Fuel/propulsion system452
Electrical system260
Steering161
Fuel system, gasoline90
Vehicle speed control80
Structure51
10 other systems254

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2010 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do air bags problems start?

76kmiles, median

Based on the odometer reading in 29 air bags complaints. 86% were reported before 100,000 miles.

median0k50k100k150k200k+
2under 30k miles25under 100k miles4100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Engine

10 owners mentioned a cost

$3,250median

Middle half: $1,616 – $6,125

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2010 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2010 Volkswagen CC safety ratings

2010 Volkswagen CC 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (11.8% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2010 Volkswagen CC, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was…
Complaint 11443766 · Dec 14, 2021 · 151,000 miles
TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE…
Complaint 11166491 · Jan 11, 2019
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED AND CODE…
Complaint 11166320 · Jan 10, 2019 · 125,000 miles

Own a 2010 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.