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2011 Volkswagen CCProblems, recalls & complaints

NHTSA has logged 86 owner complaints about the 2011 Volkswagen CC, most often about the air bags. It is covered by 4 safety recalls, and for recall 17V-509 the manufacturer reports only 49% of affected cars repaired.

2011 Volkswagen CC
56
CarFlaw IndexSolid year23% below the CC median · #5 of 8 years by complaints
Safety recalls4Lowest repair rate 49%Owner complaints864 with a crash, fire or injuryTypical failure mileage44kAir bags, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 25, 2022. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Volkswagen CC has problems

86 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags323
Engine260
Fuel/propulsion system161
Steering130
Electrical system70
Power train60
Fuel system, gasoline30
Electronic stability control (ESC)30
Vehicle speed control20
5 other systems50

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2011 Volkswagen CC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

49%repaired · 2019 Q3

Delivery: fuel pump

Recall 17V-509 · Aug 16, 2017 · 280,915 vehicles · 138,890 repaired

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2011 vs. every other CC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CC median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Volkswagen CC safety ratings

2011 Volkswagen CC 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (0.0% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Volkswagen CC, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What CC owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure. The dealer informed the contact…
Complaint 11475774 · Jul 25, 2022 · 165,000 miles
I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING…
Complaint 11062046 · Jan 10, 2018 · 44,000 miles
TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD…
Complaint 11056266 · Dec 24, 2017

Own a 2011 CC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.