2010 Volkswagen EOSProblems, recalls & complaints

NHTSA has logged 69 owner complaints about the 2010 Volkswagen EOS, most often about the air bags. It is covered by 2 safety recalls, and for recall 18V-148 the manufacturer reports only 56% of affected cars repaired.

2010 Volkswagen EOS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 30, 2023. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2010 Volkswagen EOS has problems

69 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags240
Power train220
Engine90
Service brakes60
Electrical system50
Steering30
Fuel system, gasoline20
Exterior lighting20
Electronic stability control (ESC)10
7 other systems70

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2010 Volkswagen EOS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2010 vs. every other EOS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EOS median. How we score

'07'08'09'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2010 Volkswagen EOS safety ratings

2010 Volkswagen Eos Convertible w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2010 Volkswagen EOS, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What EOS owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED…
Complaint 11138782 · Oct 6, 2018 · 56,200 miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT CALLED ROMANO VOLKSWAGEN AT [PHONE] (5431 N BURDICK ST, FAYETTEVILLE, NY 13066) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE…
Complaint 11118915 · Aug 10, 2018
I HAVE REPLACED MY CLOCK SPRING TWICE IN 3 YEARS, AT THE SAME DEALERSHIP, SOUTHEAST VW IN SANTA ANA, CA. MY STEERING WHEEL WILL MAKE A NOISE AND ALL CONTROLS WILL STOP WORKING AND AIRBAG LIGHT WILL TURN ON. I BROUGHT MY CAR IN FOR THE AIRBAG RECALL AND THEY ARE NOW STATING THE CLOCK SPRING IS…
Complaint 11065871 · Jan 30, 2018 · 109,000 miles

Own a 2010 EOS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.