2014 Volkswagen EOSProblems, recalls & complaints

NHTSA has logged 41 owner complaints about the 2014 Volkswagen EOS, most often about the air bags. It is covered by 3 safety recalls, and for recall 18V-148 the manufacturer reports only 56% of affected cars repaired.

2014 Volkswagen EOS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 28, 2026. Updated daily. Photo: User 3204, CC BY 4.0.

Complaints by system

Where the 2014 Volkswagen EOS has problems

41 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags310
Electrical system51
Visibility/wiper20
Forward collision avoidance20
Power train20
Steering10
Vehicle speed control10
Visibility10
Seat belts10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Volkswagen EOS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

56%repaired · 2019 Q4

Driver side: inflator module

Recall 18V-148 · Mar 6, 2018 · 363,713 vehicles · 204,423 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

59%repaired · 2018 Q2

Driver side: inflator module

Recall 16V-078 · Feb 10, 2016 · 659,493 vehicles · 385,916 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2014 vs. every other EOS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EOS median. How we score

'07'08'09'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Volkswagen EOS safety ratings

2014 Volkswagen EOS C FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Volkswagen EOS, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
In owners' words

What EOS owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The clockspring on the car went out. This mean all steering wheel controls don’t work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could…
Complaint 11475803 · Jul 25, 2022
Mid December 2021 the airbag light displayed and all functions on steering wheel quit working to include horn, cruise control, and all other buttons that interface with phone, radio and computer. After daughter returned from college 1st week of February 2022 was the first date available and is when…
Complaint 11469910 · Jun 18, 2022
Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag
Complaint 11463288 · May 3, 2022

Own a 2014 EOS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.