repaired · 2020 Q1
Unknown or other
Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
2013 Volkswagen EOSProblems, recalls & complaints
NHTSA has logged 26 owner complaints about the 2013 Volkswagen EOS, most often about the air bags. It is covered by 4 safety recalls, and for recall 18V-148 the manufacturer reports only 56% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 12, 2023. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2013 Volkswagen EOS has problems
26 complaints grouped by the system owners reported.
19Air bags
4Electrical system1 crash/fire/injury
3Engine
1Power train
1Steering
1Suspension
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 19 | 0 |
| Electrical system | 4 | 1 |
| Engine | 3 | 0 |
| Power train | 1 | 0 |
| Steering | 1 | 0 |
| Suspension | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
4 recalls
2013 Volkswagen EOS recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2019 Q4
Driver side: inflator module
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…
repaired · 2018 Q2
Driver side: inflator module
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…
repaired · 2017 Q2
Air bags: frontal
Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.
Best & worst years
2013 vs. every other EOS year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EOS median. How we score
'07'08'09'10'11'12'13'14'15'16
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2013 Volkswagen EOS safety ratings
2013 Volkswagen EOS C FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
3 investigations
NHTSA defect investigations
Federal investigations that included the 2013 Volkswagen EOS, and the recalls they led to.
- Clockspring failureNo recall
- Air Bag Clockspring FailureLed to recall 15V-483
- Air Bag Clockspring FailureNo recall
In owners' words
What EOS owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an…
IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM THE STEERING WHEEL INCLUDING THE AIRBAG, HORN, AND STEERING MOUNTED CONTROLS.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33, HAMILTON SQUARE, NJ 08690, 609-587-76000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED. THE…
Own a 2013 EOS?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.