2016 Volkswagen EOSProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2016 Volkswagen EOS, most often about the electrical system. It is covered by 2 safety recalls, and for recall 18V-329 the manufacturer reports only 78% of affected cars repaired.

2016 Volkswagen EOS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 30, 2024. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2016 Volkswagen EOS has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system31
Engine10
Power train10
Seats11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Volkswagen EOS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2020 Q2

Driver side: inflator module

Recall 19V-014 · Jan 11, 2019 · 119,394 vehicles · 93,760 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle…

Problem, fix and repair progress →

78%repaired · 2020 Q1

Unknown or other

Recall 18V-329 · May 16, 2018 · 252 vehicles · 196 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

2016 vs. every other EOS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the EOS median. How we score

'07'08'09'10'11'12'13'14'15'16
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Volkswagen EOS safety ratings

2016 Volkswagen EOS C FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What EOS owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the…
Complaint 11611815 · Aug 30, 2024 · 20,000 miles
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Complaint 11566679 · Jan 20, 2024
On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the…
Complaint 11494025 · Nov 17, 2022

Own a 2016 EOS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.