2011 Volkswagen JettaProblems, recalls & complaints

NHTSA has logged 607 owner complaints about the 2011 Volkswagen Jetta, most often about the electrical system. It is covered by 7 safety recalls, and for recall 19V-679 the manufacturer reports only 18% of affected cars repaired.

2011 Volkswagen Jetta

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 17, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2011 Volkswagen Jetta has problems

607 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system18612
Engine905
Fuel system, diesel820
Fuel/propulsion system771
Power train545
Exterior lighting413
Air bags3710
Vehicle speed control262
Engine and engine cooling252
21 other systems19310

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2011 Volkswagen Jetta recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

18%repaired · 2021 Q1

Unknown or other

Recall 19V-679 · Sep 25, 2019 · 113 vehicles · 20 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

47%repaired · 2021 Q1

Anti-theft: control module

Recall 19V-615 · Aug 22, 2019 · 679,027 vehicles · 320,781 repaired

Risk. Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

74%repaired · 2016 Q3

Suspension: rear

Recall 14V-656 · Oct 20, 2014 · 442,066 vehicles · 327,273 repaired

Risk. The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Fuel system, diesel

Recall 11V-490 · Oct 3, 2011 · 168,275 vehicles

Risk. DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling: exhaust system

Recall 11V-466 · Sep 7, 2011 · 30,294 vehicles

Risk. IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.

Problem, fix and repair progress →

–no report yet

Wiring: fuses and circuit breakers

Recall 11V-196 · Mar 29, 2011 · 71,043 vehicles

Risk. SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do electrical system problems start?

60kmiles, median

Based on the odometer reading in 148 electrical system complaints. 82% were reported before 100,000 miles.

median0k50k100k150k200k+
29under 30k miles122under 100k miles26100k miles or more
Best & worst years

2011 vs. every other Jetta year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta median. How we score

'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Volkswagen Jetta safety ratings

2011 Volkswagen Jetta 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2011 Volkswagen Jetta frontal crash test, NHTSA
Frontal crash★★★★★
2011 Volkswagen Jetta side barrier test, NHTSA
Side barrier★★★★★
2011 Volkswagen Jetta side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (12.1% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
5 investigations

NHTSA defect investigations

Federal investigations that included the 2011 Volkswagen Jetta, and the recalls they led to.

  1. High-Pressure Fuel Pump FailureEA11003 · closed Mar 27, 2015
    No recall
  2. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  3. Diesel Fuel Injector Line LeakagePE11023 · closed Dec 2, 2011
    Led to recall 11V-490
  4. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  5. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What Jetta owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Suddenly the car showed the abs, cruise control, air bag, and a flashing break light on the dashboard. Took to dealership to get diagnostic and the Abs control module needs to be replaced.
Complaint 11764869 · Sep 17, 2026
Component/System Failure/Malfunction: ignition switch and starter, possibly transmission Yes, available for inspection upon request. Car has randomly stalled while in motion; ignition and starter switch have been replaced as well as microswitch panel - yet problem persists. Power steering shuts…
Complaint 11615800 · Sep 21, 2024
The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn was inoperable while driving. The contact stated that the vehicle was taken to an independent mechanic, where the horn was replaced several times; however, the failure persisted. Additionally, the contact stated that the…
Complaint 11604268 · Jul 24, 2024

Own a 2011 Jetta?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.