2012 Volkswagen JettaProblems, recalls & complaints

NHTSA has logged 500 owner complaints about the 2012 Volkswagen Jetta, most often about the electrical system. It is covered by 5 safety recalls, and for recall 19V-679 the manufacturer reports only 18% of affected cars repaired.

2012 Volkswagen Jetta

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 2, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2012 Volkswagen Jetta has problems

500 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system13811
Engine844
Fuel/propulsion system471
Power train461
Steering425
Air bags349
Service brakes347
Fuel system, diesel240
Visibility/wiper200
16 other systems1145

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2012 Volkswagen Jetta recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

18%repaired · 2021 Q1

Unknown or other

Recall 19V-679 · Sep 25, 2019 · 113 vehicles · 20 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

47%repaired · 2021 Q1

Anti-theft: control module

Recall 19V-615 · Aug 22, 2019 · 679,027 vehicles · 320,781 repaired

Risk. Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

74%repaired · 2016 Q3

Suspension: rear

Recall 14V-656 · Oct 20, 2014 · 442,066 vehicles · 327,273 repaired

Risk. The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
–no report yet

Fuel system, diesel

Recall 11V-490 · Oct 3, 2011 · 168,275 vehicles

Risk. DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do electrical system problems start?

60kmiles, median

Based on the odometer reading in 112 electrical system complaints. 85% were reported before 100,000 miles.

median0k50k100k150k200k+
19under 30k miles95under 100k miles17100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Unknown or other

8 owners mentioned a cost

$600median

Middle half: $538 – $685

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2012 vs. every other Jetta year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta median. How we score

'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Volkswagen Jetta safety ratings

2012 Volkswagen Jetta SW FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (12.1% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
5 investigations

NHTSA defect investigations

Federal investigations that included the 2012 Volkswagen Jetta, and the recalls they led to.

  1. High-Pressure Fuel Pump FailureEA11003 · closed Mar 27, 2015
    No recall
  2. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  3. Diesel Fuel Injector Line LeakagePE11023 · closed Dec 2, 2011
    Led to recall 11V-490
  4. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  5. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What Jetta owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

A microswitch malfunction. My car will not lock and while I am driving it there is clicking on the doors for locking and unlocking. My night lights will not shut off when I park the vehicle. There is a pinging noise when the vehicle is shut off and in park and the door is open with no lights on.
Complaint 11744027 · Jun 14, 2026
The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect…
Complaint 11675172 · Jul 21, 2025 · 131,260 miles
This is my 4th volkswagen jetta 2.5L I've own that has had the same issue with the charging system the car would just shut off while driving due to dead battery almost causing an accident this needs to be addressed 2011 to 2018
Complaint 11658596 · May 2, 2025

Own a 2012 Jetta?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.