Suspension: rearRecall 14V-656 · Volkswagen vehicles

Volkswagen Group of America, Inc. recall 14V-656 covers 442,066 Volkswagen vehicles for a suspension: rear problem, reported to NHTSA on October 20, 2014. The manufacturer's latest report (2016 Q3) shows 74% of affected vehicles repaired.

74%
Vehicles repaired327,273 of 442,066 · 2016 Q3
Vehicles affected442,0662 models
ReportedOct 20, 2014Owners notified Apr 7, 2015
Complaints since34Same system, after the recall

Source: NHTSA recall 14V656000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

The risk

The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

What to do

The fix

Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 934 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q3
2 models

Vehicles in this recall

Built from November 19, 2009 to July 16, 2013. Not every vehicle in these model years is included; check by VIN.