2013 Volkswagen JettaProblems, recalls & complaints

NHTSA has logged 518 owner complaints about the 2013 Volkswagen Jetta, most often about the electrical system. It is covered by 4 safety recalls, and for recall 19V-679 the manufacturer reports only 18% of affected cars repaired.

2013 Volkswagen Jetta

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 16, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2013 Volkswagen Jetta has problems

518 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system1485
Power train1412
Engine1122
Steering371
Fuel/propulsion system340
Air bags317
Service brakes223
Exterior lighting173
Vehicle speed control172
15 other systems834

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2013 Volkswagen Jetta recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

18%repaired · 2021 Q1

Unknown or other

Recall 19V-679 · Sep 25, 2019 · 113 vehicles · 20 repaired

Risk. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Problem, fix and repair progress →

47%repaired · 2021 Q1

Anti-theft: control module

Recall 19V-615 · Aug 22, 2019 · 679,027 vehicles · 320,781 repaired

Risk. Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal…

Problem, fix and repair progress →

76%repaired · 2017 Q2

Air bags: frontal

Recall 15V-483 · Aug 4, 2015 · 415,825 vehicles · 317,595 repaired

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of…

Problem, fix and repair progress →

74%repaired · 2016 Q3

Suspension: rear

Recall 14V-656 · Oct 20, 2014 · 442,066 vehicles · 327,273 repaired

Risk. The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Mileage at failure

When do electrical system problems start?

54kmiles, median

Based on the odometer reading in 104 electrical system complaints. 84% were reported before 100,000 miles.

median0k50k100k150k200k+
21under 30k miles87under 100k miles17100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

17 owners mentioned a cost

$8,500median

Middle half: $7,163 – $11,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2013 vs. every other Jetta year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta median. How we score

'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Volkswagen Jetta safety ratings

2013 Volkswagen Jetta 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Volkswagen Jetta frontal crash test, NHTSA
Frontal crash★★★★★
2013 Volkswagen Jetta side barrier test, NHTSA
Side barrier★★★★★
2013 Volkswagen Jetta side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (12.1% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Volkswagen Jetta, and the recalls they led to.

  1. Clockspring failureEA18003 · closed Nov 6, 2026
    No recall
  2. Air Bag Clockspring FailurePE15010 · closed Sep 28, 2015
    Led to recall 15V-483
  3. Air Bag Clockspring FailureRQ17009 · closed May 4, 2018
    No recall
In owners' words

What Jetta owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle…
Complaint 11720919 · Feb 27, 2026 · 152,000 miles
The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be…
Complaint 11660505 · May 12, 2025
The contact owns a 2013 Volkswagen Jetta. The contact stated that whenever the temperature fell below 20 degrees, the windshield wipers became inoperable. The contact stated that the Body Control Module (BCM) had previously been replaced, but the failure persisted. The vehicle was taken to an…
Complaint 11651070 · Mar 27, 2025 · 134,900 miles

Own a 2013 Jetta?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.