repaired · 2026 Q2
Fuel system, gasoline
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
2020 Volkswagen JettaProblems, recalls & complaints
NHTSA has logged 54 owner complaints about the 2020 Volkswagen Jetta, most often about the electrical system. It is covered by 6 safety recalls, and for recall 24V-110 the manufacturer reports only 57% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 10, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2020 Volkswagen Jetta has problems
54 complaints grouped by the system owners reported.
17Electrical system
12Engine
7Service brakes1 crash/fire/injury
7Power train
5Fuel/propulsion system
4Steering
3Vehicle speed control
3Suspension
2Air bags
108 other systems3 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 17 | 0 |
| Engine | 12 | 0 |
| Service brakes | 7 | 1 |
| Power train | 7 | 0 |
| Fuel/propulsion system | 5 | 0 |
| Steering | 4 | 0 |
| Vehicle speed control | 3 | 0 |
| Suspension | 3 | 0 |
| Air bags | 2 | 0 |
| 8 other systems | 10 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2020 Volkswagen Jetta recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q4
Ignition: switch
Risk. Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
repaired · 2024 Q4
Tires: pressure monitoring and regulating systems
Risk. An undetected sudden loss of pressure in all four tires increases the risk of a crash.
repaired · 2024 Q3
Air bags: air bag/restraint control module
Risk. Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury.
Show 2 more recalls
repaired · 2022 Q2
Seats
Risk. In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
repaired · 2020 Q4
Disc: caliper
Risk. If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.
Best & worst years
2020 vs. every other Jetta year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta median. How we score
0000113141819282231301711722031541923494396687024562312485802011888898526075005183881941621603255354714342463461
'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Volkswagen Jetta safety ratings
2020 Volkswagen Jetta 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (13.1% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: No
1 investigation
NHTSA defect investigations
Federal investigations that included the 2020 Volkswagen Jetta, and the recalls they led to.
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)Led to recall 24V-110
In owners' words
What Jetta owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
On 2 separate occasions (in recent 2 months); the car would not restart and error messages would include printing the electrical parking brake engagement. Attempts to reset were futile. Car had to be towed. After 2nd incident, the VW dealership identified that the ground wire for the electrical…
When I start the car Multiple times the car will throw over half of all the error code and could not start the vehicle. Driving in the highway doing 65mph with the cruise control on the car completely shut off and I had to limp it to the shoulder and was unable to start the car. Each time I cleared…
Vehicle has been displaying "Emergency services unavailable" along with lights for steering and braking systems, Intermittently since new. The dealer stated no problem found.. Now that the vehicle is out of warranty they tell me it needs a new computer module. I believe they said Telematics control…
Own a 2020 Jetta?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.