Ignition: switchRecall 23V-604 · Volkswagen vehicles

Volkswagen Group of America, Inc. recall 23V-604 covers 62,538 Volkswagen vehicles for a ignition: switch problem, reported to NHTSA on August 30, 2023. The manufacturer's latest report (2025 Q4) shows 64% of affected vehicles repaired.

64%
Vehicles repaired39,913 of 62,538 · 2025 Q4
Vehicles affected62,5385 models
ReportedAug 30, 2023Owners notified Feb 1, 2024
Complaints since94Same system, after the recall

Source: NHTSA recall 23V604000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

The risk

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

What to do

The fix

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

64%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4