Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2010. Updated daily.

Complaints by system

Where the 1996 Volkswagen Jetta has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility132
Electrical system40
Steering30
Latches/locks/linkages30
Power train20
Vehicle speed control21
Service brakes, hydraulic21
Wheels21
Structure10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

1996 Volkswagen Jetta recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Hood: latch

Recall 98V-160 · Jul 16, 1998 · 238,000 vehicles

Risk. UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Volkswagen.

Best & worst years

1996 vs. every other Jetta year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Jetta median. How we score

'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

1996 Volkswagen Jetta safety ratings

1996 Volkswagen Jetta 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
5 investigations

NHTSA defect investigations

Federal investigations that included the 1996 Volkswagen Jetta, and the recalls they led to.

  1. LIGHT AND /WINDSHIELD WIPERSEA00020 · closed Oct 9, 2002
    Led to recall 02V-256
  2. FUEL TANK PUNCTUREEA00028 · closed Jan 29, 2002
    Led to recall 02V-026
  3. LIGHTS AND/OR WINDSHIELD WIPER OBSCUREDPE00006 · closed Aug 10, 2000
    No recall
  4. FUEL TANK PUNCTUREPE00033 · closed Dec 28, 2000
    No recall
  5. HOOD LATCH FAILUREPE98037 · closed Jul 20, 1998
    Led to recall 98V-160
In owners' words

What Jetta owners report

Recent visibility complaints filed with NHTSA, shortened. Personal details are removed.

DRIVING HOME FROM SCHOOL (12 MINUTE DRIVE) AT NIGHT AND THE AIR COMING FROM THE VENTS SMELLED FUNNY, LIKE COOLANT. I TURNED OFF THE FANS BUT STILL SMELLED FUNNY. I TURNED THE FANS BACK ON AND WHITE 'SMOKE' WAS COMING OUT OF THE VENTS AND IT SMELLED HEAVILY OF COOLANT. MY WINDSHIELD BEGAN TO FOG UP…
Complaint 10198308 · Aug 2, 2007 · 125,000 miles
DT*:THE CONTACT STATED WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70MPH, THERE WAS STINGING/BURNING SENSATION TO THE CONTACT'S FOOT. WHEN THE FOOT WAS REMOVED FROM THE GAS PEDAL, A STEAMING LIQUID WAS OBSERVED ON THE FOOT AND ON THE FLOOR AROUND THE PEDALS. THE LIQUID WAS SPEWING FROM AN AREA UNDER…
Complaint 10160740 · Jun 26, 2006
ON JANUARY 12, 2006, AS I WAS DRIVING MY CAR AT 65 MPH ON THE HIGHWAY AN OPAQUE WHITE GAS WAS QUICKLY RELEASED FROM MY HEATER VENTS AND WITHIN SECONDS EFFECTIVELY TURNED THE PASSENGER COMPARTMENT OF MY CAR INTO A GAS CHAMBER. THE ENGINE TEMPERATURE INCREASED AFTER I WAS ABLE TO SAFELY REMOVE THE…
Complaint 10152770 · Mar 15, 2006 · 114,500 miles

Own a 1996 Jetta?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.