Power train: automatic transmissionRecall 19V-866 · 2013–2015 Volkswagen Jetta Hybrid

Volkswagen Group of America, Inc. recall 19V-866 covers 2,167 2013–2015 Volkswagen Jetta Hybrid for a power train: automatic transmission problem, reported to NHTSA on December 6, 2019. The manufacturer's latest report (2023 Q1) shows 56% of affected vehicles repaired.

56%
Vehicles repaired1,218 of 2,167 · 2023 Q1
Vehicles affected2,1671 model
ReportedDec 6, 2019Owners notified Jun 25, 2021
Complaints since33Same system, after the recall

Source: NHTSA recall 19V866000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

The risk

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

What to do

The fix

Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

56%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 25 vehicles were listed as unreachable.

0%50%100%2021 Q22023 Q1
1 model

Vehicles in this recall

Built from November 7, 2011 to March 27, 2015. Not every vehicle in these model years is included; check by VIN.