Steering: electric power assist systemRecall 14V-282 · Mazda vehicles

Mazda North American Operations recall 14V-282 covers 33,000 Mazda vehicles for a steering: electric power assist system problem, reported to NHTSA on May 29, 2014. The manufacturer's latest report (2015 Q4) shows 53% of affected vehicles repaired.

53%
Vehicles repaired17,584 of 33,000 · 2015 Q4
Vehicles affected33,0002 models
ReportedMay 29, 2014Owners notified Jul 16, 2014
Complaints since85Same system, after the recall

Source: NHTSA recall 14V282000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

The risk

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

What to do

The fix

Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

53%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1,146 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q4
2 models

Vehicles in this recall

Built from October 5, 2006 to September 11, 2010. Not every vehicle in these model years is included; check by VIN.