Rear: shock absorberRecall 14V-392 · Chrysler and Jeep vehicles
Chrysler Group LLC recall 14V-392 covers 20,347 Chrysler and Jeep vehicles for a rear: shock absorber problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2015 Q4) shows 86% of affected vehicles repaired.
Source: NHTSA recall 14V392000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
The risk
Damage to the tire or reduced braking increases the risk of a vehicle crash.
The fix
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
86%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 77 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 21, 2014 to June 5, 2014. Not every vehicle in these model years is included; check by VIN.