repaired · 2025 Q4
Wiring: rear compartment/trunk
Park outsideRisk. A fire while parked or driving can increase the risk of injury.
2014 Jeep CherokeeProblems, recalls & complaints
NHTSA has logged 2,652 owner complaints about the 2014 Jeep Cherokee, most often about the power train. It is covered by 13 safety recalls, and for recall 23V-338 the manufacturer reports only 40% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 3, 2026. Updated daily.
Complaints by system
Where the 2014 Jeep Cherokee has problems
2,652 complaints grouped by the system owners reported.
1,472Power train28 crash/fire/injury
516Engine16 crash/fire/injury
450Electrical system16 crash/fire/injury
186Fuel/propulsion system
185Vehicle speed control
184Service brakes
119Steering
111Structure
88Electronic stability control (ESC)
37622 other systems32 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 1472 | 28 |
| Engine | 516 | 16 |
| Electrical system | 450 | 16 |
| Fuel/propulsion system | 186 | 2 |
| Vehicle speed control | 185 | 8 |
| Service brakes | 184 | 11 |
| Steering | 119 | 8 |
| Structure | 111 | 11 |
| Electronic stability control (ESC) | 88 | 4 |
| 22 other systems | 376 | 32 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
13 recalls
2014 Jeep Cherokee recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q2
Power train: automatic transmission
Risk. A loss of drive can cause a vehicle crash without prior warning.
repaired · 2020 Q4
Power train: automatic transmission
Risk. An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
repaired · 2019 Q4
Electrical system: software
Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Show 9 more recalls
repaired · 2019 Q2
Equipment
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
repaired · 2018 Q1
Seats
Risk. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
repaired · 2018 Q1
Power train: automatic transmission
Risk. If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
repaired · 2017 Q1
Visibility: windshield wiper/washer
Risk. BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
repaired · 2017 Q1
Electrical: radio/tape deck/cd etc.
Risk. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a…
repaired · 2017 Q1
Body: hatchback/liftgate
Risk. A short circuit in the liftgate control module may result in a fire.
repaired · 2016 Q2
Air bags: side/window
Risk. If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
repaired · 2015 Q4
Rear: shock absorber
Risk. Damage to the tire or reduced braking increases the risk of a vehicle crash.
repaired · 2015 Q3
Forward collision avoidance: adaptive cruise control
Risk. The unintended continued acceleration may increase the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Mileage at failure
When do power train problems start?
34kmiles, median
Based on the odometer reading in 1,115 power train complaints. 91% were reported before 100,000 miles.
508under 30k miles1,010under 100k miles105100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Power train
47 owners mentioned a cost$1,200median
Middle half: $500 – $3,520
Engine
13 owners mentioned a cost$1,000median
Middle half: $600 – $2,600
Service brakes
13 owners mentioned a cost$1,200median
Middle half: $963 – $1,500
Fuel/propulsion system
10 owners mentioned a cost$1,396median
Middle half: $1,200 – $1,775
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2014 vs. every other Cherokee year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score
'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2014 Jeep Cherokee safety ratings
2014 Jeep Cherokee SUV 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (17.4% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: Optional
3 investigations
NHTSA defect investigations
Federal investigations that included the 2014 Jeep Cherokee, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Electronic Parking Brake Water IngressNo recall
- Software security vulnerabilityLed to recall 15V-508
In owners' words
What Cherokee owners report
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was operating or shifted into park(P), the vehicle unexpectedly rolled away. The contact heard a water sloshing sound coming from the driver's side door and became aware that there was water accumulated inside the…
Active Drive 2 PTU failure caused Jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. The part is available. I haven’t sent to dealership due to financial constraints. There are numerous incidents and even a recall for similar 2…
The transmission light went on. Car was brought into dealership two times while still under warranty. They did not have a fix and PTU was on back order for over a year in 2017. I am now resorting to pay out of pocket. I had a PTU shipped from a Jeep dealer in Louisiana. PTU from them was not new…
Own a 2014 Cherokee?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.