2017 Jeep CherokeeProblems, recalls & complaints

NHTSA has logged 1,342 owner complaints about the 2017 Jeep Cherokee, most often about the power train. It is covered by 6 safety recalls, and for recall 25V-011 the manufacturer reports only 37% of affected cars repaired.

2017 Jeep Cherokee

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2017 Jeep Cherokee has problems

1,342 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train6537
Electrical system3426
Engine2605
Vehicle speed control612
Service brakes574
Steering451
Electronic stability control (ESC)420
Air bags2614
Fuel/propulsion system182
12 other systems966

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2017 Jeep Cherokee recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

62%repaired · 2025 Q1

Power train: automatic transmission

Recall 23V-302 · Apr 27, 2023 · 25,980 vehicles · 16,027 repaired

Risk. A loss of drive power can increase the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2022 Q2

Power train: automatic transmission

Recall 20V-343 · Jun 11, 2020 · 67,248 vehicles · 50,473 repaired

Risk. A loss of drive can cause a vehicle crash without prior warning.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
100%repaired · 2019 Q1

Other: labels

Recall 17V-543 · Aug 31, 2017 · 22,242 vehicles · 22,203 repaired

Risk. The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2018 Q1

Air bags: knee bolster

Recall 16V-799 · Nov 2, 2016 · 88 vehicles · 86 repaired

Risk. If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Mileage at failure

When do power train problems start?

47kmiles, median

Based on the odometer reading in 407 power train complaints. 87% were reported before 100,000 miles.

median0k50k100k150k200k+
116under 30k miles354under 100k miles53100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

32 owners mentioned a cost

$3,400median

Middle half: $500 – $4,625

Electrical system

11 owners mentioned a cost

$400median

Middle half: $289 – $1,050

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2017 vs. every other Cherokee year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score

'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Jeep Cherokee safety ratings

2017 Jeep Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Jeep Cherokee frontal crash test, NHTSA
Frontal crash★★★★★
2017 Jeep Cherokee side barrier test, NHTSA
Side barrier★★★★★
2017 Jeep Cherokee side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Jeep Cherokee, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Cherokee owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

I am reporting a serious safety concern involving my 2017 Jeep Cherokee, VIN [XXX], involving suspected Power Transfer Unit (PTU) failure. The vehicle has experienced drivetrain-related issues, fluid leakage underneath the front/middle of the vehicle, and an illuminated Service 4WD warning light.…
Complaint 11776681 · Nov 9, 2026
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving, the message “Service 4WD” was displayed. The vehicle was taken to the dealer, where it was diagnosed that the power transfer unit (PTU) failed and needed to be replaced. In addition, the contact was informed that during a…
Complaint 11776281 · Nov 6, 2026 · 110,000 miles
Service 4 wheel drive light came on vehicle loss of power unsafe to drive. Vehicle is currently at Westbrook Jeep dealership i. WESTBROOK MAINE waiting on new PTU part on backorder
Complaint 11775391 · Nov 3, 2026

Own a 2017 Cherokee?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.