2018 Jeep CherokeeProblems, recalls & complaints

NHTSA has logged 692 owner complaints about the 2018 Jeep Cherokee, most often about the power train. It is covered by 7 safety recalls, and for recall 25V-011 the manufacturer reports only 37% of affected cars repaired.

2018 Jeep Cherokee

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2018 Jeep Cherokee has problems

692 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train2991
Electrical system1903
Engine1553
Service brakes342
Steering303
Fuel/propulsion system260
Vehicle speed control200
Air bags165
Electronic stability control (ESC)151
14 other systems433

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2018 Jeep Cherokee recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

82%repaired · 2019 Q4

Axle assembly: axle shaft

Recall 18V-494 · Jul 26, 2018 · 702 vehicles · 577 repaired

Risk. If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while…

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
82%repaired · 2019 Q3

Delivery: hoses, lines/piping, and fittings

Recall 18V-282 · May 1, 2018 · 48,990 vehicles · 40,372 repaired

Risk. A fuel leak in the presence of the ignition source can increase the risk of a fire.

Problem, fix and repair progress →

92%repaired · 2019 Q1

Engine and engine cooling: engine

Recall 17V-670 · Oct 24, 2017 · 357 vehicles · 328 repaired

Risk. If the oil pump fails, the engine will stall, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2019 Q1

Other: labels

Recall 17V-543 · Aug 31, 2017 · 22,242 vehicles · 22,203 repaired

Risk. The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Mileage at failure

When do power train problems start?

41kmiles, median

Based on the odometer reading in 146 power train complaints. 86% were reported before 100,000 miles.

median0k50k100k150k200k+
52under 30k miles126under 100k miles20100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

9 owners mentioned a cost

$2,500median

Middle half: $1,000 – $5,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2018 vs. every other Cherokee year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score

'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2018 Jeep Cherokee safety ratings

2018 Jeep Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2018 Jeep Cherokee frontal crash test, NHTSA
Frontal crash★★★★★
2018 Jeep Cherokee side barrier test, NHTSA
Side barrier★★★★★
2018 Jeep Cherokee side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Jeep Cherokee, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Cherokee owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

My 2018 Jeep Cherokee had Safety Recall 01C completed on XXX. According to Stellantis TSB 21-027-26 Rev. A, completing Recall 01C grants the vehicle an unlimited mile warranty extension for mechanical PTU failures. Gresham Jeep diagnosed the vehicle with the exact mechanical failure code, but their…
Complaint 11776830 · Nov 9, 2026
Car threw a service 4 wheel drive light. Certain vehicles have been issued an extended warranty for the same problem. We took it to a local mechanic and it threw 3 codes. Replace transfer case. Replace PTU and replace the module. All 3 stated there was a bulletin issued in April 2026 for the…
Complaint 11776802 · Nov 9, 2026
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving, the "4WD System Service Required" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 25V011000 (Power Train); and associated the failure with the recall. The manufacturer was notified…
Complaint 11774421 · Oct 29, 2026 · 87,800 miles

Own a 2018 Cherokee?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.