2016 Jeep CherokeeProblems, recalls & complaints

NHTSA has logged 1,415 owner complaints about the 2016 Jeep Cherokee, most often about the power train. It is covered by 9 safety recalls, and for recall 23V-338 the manufacturer reports only 40% of affected cars repaired.

2016 Jeep Cherokee

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2016 Jeep Cherokee has problems

1,415 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train63813
Engine3156
Electrical system2987
Service brakes925
Vehicle speed control765
Steering543
Fuel/propulsion system442
Structure336
Air bags3116
19 other systems16611

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2016 Jeep Cherokee recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

40%repaired · 2025 Q4

Wiring: rear compartment/trunk

Park outside

Recall 23V-338 · May 11, 2023 · 132,099 vehicles · 53,398 repaired

Risk. A fire while parked or driving can increase the risk of injury.

Problem, fix and repair progress →

62%repaired · 2025 Q1

Power train: automatic transmission

Recall 23V-302 · Apr 27, 2023 · 25,980 vehicles · 16,027 repaired

Risk. A loss of drive power can increase the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2022 Q2

Power train: automatic transmission

Recall 20V-343 · Jun 11, 2020 · 67,248 vehicles · 50,473 repaired

Risk. A loss of drive can cause a vehicle crash without prior warning.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

Show 5 more recalls
44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

70%repaired · 2018 Q1

Seats

Recall 16V-590 · Aug 10, 2016 · 1,827 vehicles · 1,280 repaired

Risk. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Problem, fix and repair progress →

88%repaired · 2017 Q3

Axle assembly: axle shaft

Recall 16V-287 · May 11, 2016 · 52 vehicles · 46 repaired

Risk. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Problem, fix and repair progress →

83%repaired · 2017 Q3

Axle assembly: axle shaft

Recall 16V-284 · May 11, 2016 · 1,029 vehicles · 855 repaired

Risk. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2017 Q2

Wiring: rear compartment/trunk

Recall 15V-826 · Dec 9, 2015 · 32,784 vehicles · 27,007 repaired

Risk. A short circuit in the module increases the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Mileage at failure

When do power train problems start?

49kmiles, median

Based on the odometer reading in 372 power train complaints. 89% were reported before 100,000 miles.

median0k50k100k150k200k+
108under 30k miles332under 100k miles40100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

45 owners mentioned a cost

$3,300median

Middle half: $2,400 – $4,000

Electrical system

9 owners mentioned a cost

$600median

Middle half: $300 – $866

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2016 vs. every other Cherokee year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score

'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2016 Jeep Cherokee safety ratings

2016 Jeep Cherokee SUV 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2016 Jeep Cherokee frontal crash test, NHTSA
Frontal crash★★★★★
2016 Jeep Cherokee side barrier test, NHTSA
Side barrier★★★★★
2016 Jeep Cherokee side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
2 investigations

NHTSA defect investigations

Federal investigations that included the 2016 Jeep Cherokee, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  2. Electronic Parking Brake Water IngressPE22009 · closed Oct 29, 2023
    No recall
In owners' words

What Cherokee owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The Power Transfer Unit (PTU) failed on my 2016 Jeep Cherokee at 126,000 miles, throwing code C14A7-97 and causing a sudden, dangerous loss of 4WD drivetrain engagement. A certified Jeep dealer confirmed the mechanical failure (Repair Order 8051781) but stated my VIN is excluded from Safety Recalls…
Complaint 11776006 · Nov 5, 2026
My jeep stalled while attempting to accelerate from a stopped position at a stop light at a busy intersection on or around June/July 2026. The car remained on, the gear shifts were moveable, but the vehicle would not move despite pressing on the gas. I scheduled a tow. After ten minutes, it…
Complaint 11774678 · Oct 30, 2026
The contact owns a 2016 Jeep Cherokee. The contact stated that while the vehicle was parked on a slight incline, the vehicle started moving. The contact depressed the brake pedal and became aware that the 4WD warning light was illuminated. The contact stated that the vehicle failed to shift into…
Complaint 11773743 · Oct 26, 2026 · 142,000 miles

Own a 2016 Cherokee?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.