Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 23, 2026. Updated daily. Photo: MercurySable99, CC BY-SA 4.0.

Complaints by system

Where the 2023 Jeep Cherokee has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train21
Air bags11
Parking brake10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2023 Jeep Cherokee recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Power train

New

Recall 26V-290 · May 7, 2026 · 61,711 vehicles

Risk. A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Best & worst years

2023 vs. every other Cherokee year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score

'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Jeep Cherokee safety ratings

2023 Jeep Cherokee SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2023 Jeep Cherokee frontal crash test, NHTSA
Frontal crash★★★★★
2023 Jeep Cherokee side barrier test, NHTSA
Side barrier★★★★★
2023 Jeep Cherokee side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Cherokee owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
Complaint 11745981 · Jun 23, 2026
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially…
Complaint 11630925 · Dec 16, 2024 · 11,500 miles

Own a 2023 Cherokee?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.