Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 20, 2024. Updated daily.

Complaints by system

Where the 1996 Jeep Cherokee has problems

447 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic869
Power train6022
Engine and engine cooling547
Structure472
Electrical system4314
Steering373
Suspension314
Air bags2622
Fuel system, gasoline211
18 other systems11915

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

1996 Jeep Cherokee recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Exterior lighting: brake lights

Recall 11V-279 · May 6, 2011 · 1,126 vehicles

Risk. INADEQUATE LIGHTING COULD REDUCE VISIBILITY OF VEHICLE, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Disc: rotor

Recall 00V-136 · May 10, 2000 · 589,000 vehicles

Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Problem, fix and repair progress →

–no report yet

Steering: gear box (other than rack and pinion)

Recall 97V-069 · Apr 28, 1997 · 2,500 vehicles

Risk. DUE TO HIGH STEERING LOAD EVENTS, VEHICLES CAN EXHIBIT BROKEN STEERING GEAR ATTACHING BOLTS OR FRAME RAIL CRACKING AT THE STEERING GEAR ATTACHING POINT…

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Wiring: fuses and circuit breakers

Recall 95V-193 · Oct 11, 1995 · 32,000 vehicles

Risk. IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Best & worst years

1996 vs. every other Cherokee year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score

'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

1996 Jeep Cherokee safety ratings

1996 Jeep Cherokee 4-DR 4x4 in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 1996 Jeep Cherokee, and the recalls they led to.

  1. Crash Related Fuel Tank FiresEA12005 · closed Nov 14, 2014
    Led to recall 13V-252
In owners' words

What Cherokee owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

BRAKE FLUID LINE CORROSION. IF IT CORRODES THROUGH, BRAKE FLUID TO LEAK. LOSE REAR BRAKES. NO FAILURE YET. WILL NEED TO REPLACE. *TR
Complaint 10249584 · Nov 23, 2008 · 100,000 miles
WHILE BRAKING THERE WOULD BE A GRINDING NOISE, THEN VEHICLE WOULD LURCH FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK BRAKE ROTOR SEPARATED WHILE VEHICLE IN OPERATION. VEHICLE, SOUDS LKE METAL RUBBING METAL. *TC
Complaint 10089912 · Nov 3, 2004 · 66,000 miles
BROUGHT MY CAR IN FOR THE BRAKE RECALL. IT SEEMS THAT THEY DID WHAT THE RECALL REQUIRED BUT SAID THAT MY CAR WAS NOT PART OF THE RECALL. *LA
Complaint 10047521 · Nov 25, 2003 · 38,000 miles

Own a 1996 Cherokee?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.