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Power train
NewRisk. A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
2019 Jeep CherokeeProblems, recalls & complaints
NHTSA has logged 1,683 owner complaints about the 2019 Jeep Cherokee, most often about the power train. It is covered by 11 safety recalls, and for recall 25V-011 the manufacturer reports only 37% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
Complaints by system
Where the 2019 Jeep Cherokee has problems
1,683 complaints grouped by the system owners reported.
840Power train10 crash/fire/injury
460Engine14 crash/fire/injury
342Electrical system7 crash/fire/injury
120Steering
101Service brakes
83Vehicle speed control
42Air bags
40Fuel/propulsion system
32Forward collision avoidance
17421 other systems10 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Power train | 840 | 10 |
| Engine | 460 | 14 |
| Electrical system | 342 | 7 |
| Steering | 120 | 7 |
| Service brakes | 101 | 8 |
| Vehicle speed control | 83 | 3 |
| Air bags | 42 | 20 |
| Fuel/propulsion system | 40 | 1 |
| Forward collision avoidance | 32 | 4 |
| 21 other systems | 174 | 10 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
11 recalls
2019 Jeep Cherokee recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q3
Power train
Risk. A loss of drive power can increase the risk of a crash.
repaired · 2021 Q1
Rack and pinion: pinion shaft
Risk. A loss of steering control increases the risk of a crash.
repaired · 2020 Q4
Air bags
Risk. In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Show 7 more recalls
repaired · 2020 Q3
Seats
Risk. In the event of a crash, the seat may move, increasing the risk of injury.
repaired · 2020 Q2
Electrical system: instrument cluster/panel
Risk. Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
repaired · 2021 Q1
Power train: automatic transmission
Risk. A vehicle stall can increase the risk of crash.
repaired · 2020 Q1
Wiring: front underhood
Risk. A vehicle stall can increase the risk of a crash.
repaired · 2019 Q4
Disc: caliper
Risk. A reduction of braking performance can increase the risk of a crash.
repaired · 2018 Q4
Power train: automatic transmission
Risk. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
repaired · 2019 Q4
Engine and engine cooling: engine
Risk. Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Mileage at failure
When do power train problems start?
51kmiles, median
Based on the odometer reading in 316 power train complaints. 80% were reported before 100,000 miles.
Only 45% of complaints for this model year include a mileage.
108under 30k miles254under 100k miles62100k miles or more
Owner-reported costs
What owners say repairs cost
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
Power train
56 owners mentioned a cost$3,500median
Middle half: $2,474 – $4,000
Unknown or other
8 owners mentioned a cost$3,250median
Middle half: $2,514 – $3,775
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Best & worst years
2019 vs. every other Cherokee year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Cherokee median. How we score
'74'75'76'77'78'79'80'81'82'83'84'85'86'87'88'89'90'91'92'93'94'95'96'97'98'99'00'01'06'14'15'16'17'18'19'20'21'22'23'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2019 Jeep Cherokee safety ratings
2019 Jeep Cherokee SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (16.9% risk)
- Stability control: Standard
- Forward collision warning: Optional
- Lane departure warning: Optional
In owners' words
What Cherokee owners report
Recent power train complaints filed with NHTSA, shortened. Personal details are removed.
My daughter bought this Jeep Latitude in XXX with 44k miles. A few days ago she heard a clicking and her 4WD light went on. She brought it to the shop and to our horror the PVU, differential are in need of replacement???? There is a recall on this model for the PVU, but not on her VIN: [XXX] I feel…
While driving I was in the middle of an intersection and the parking brake came on. I thought I had a flat. Thank god no oncoming cars were present I had to let the vehicle slowly roll across the street into a parking lot. Inwas stranded and hour from home and had to pay $250 for a tow. The vehicle…
My 2019 Jeep Cherokee has been displaying “Service 4WD” and “4WD Not Available” warnings on the dashboard since August 2026. The vehicle was diagnosed by a Jeep dealership with diagnostic trouble code C14A7-97: PTU motor component/system operation obstructed or blocked, involving the Power Transfer…
Own a 2019 Cherokee?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.