Rack and pinion: pinion shaftRecall 19V-637 · 2019–2020 Jeep Cherokee
Chrysler (FCA US LLC) recall 19V-637 covers 5,294 2019–2020 Jeep Cherokee for a rack and pinion: pinion shaft problem, reported to NHTSA on August 29, 2019. The manufacturer's latest report (2021 Q1) shows 90% of affected vehicles repaired.
Source: NHTSA recall 19V637000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 44 vehicles were listed as unreachable.
Vehicles in this recall
Built from June 25, 2019 to August 6, 2019. Not every vehicle in these model years is included; check by VIN.