Electrical system: softwareRecall 18V-332 · Chrysler and Dodge vehicles

Chrysler (FCA US LLC) recall 18V-332 covers 4,815,661 Chrysler and Dodge vehicles for a electrical system: software problem, reported to NHTSA on May 17, 2018. The manufacturer's latest report (2019 Q4) shows 75% of affected vehicles repaired.

75%
Vehicles repaired3,629,629 of 4,815,661 · 2019 Q4
Vehicles affected4,815,66115 models
ReportedMay 17, 2018Owners notified Jun 4, 2018
Complaints since7,765Same system, after the recall

Source: NHTSA recall 18V332000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

The risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

What to do

The fix

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 79,176 vehicles were listed as unreachable.

0%50%100%2018 Q22019 Q4