2018 Ram 5500Problems, recalls & complaints

NHTSA has logged 40 owner complaints about the 2018 Ram 5500, most often about the service brakes, hydraulic. It is covered by 8 safety recalls, and for recall 24V-896 the manufacturer reports only 17% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 5, 2026. Updated daily.

Complaints by system

Where the 2018 Ram 5500 has problems

40 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes, hydraulic140
Service brakes130
Wheels50
Vehicle speed control50
Power train40
Electrical system30
Suspension20
Steering20
Forward collision avoidance10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2018 Ram 5500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2026 Q3

Antilock/traction control/electronic limited slip: control unit/module

Recall 24V-896 · Nov 27, 2024 · 317,630 vehicles · 54,887 repaired

Risk. A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2019 Q2

Exterior lighting: brake lights

Recall 19V-359 · May 13, 2019 · 1 vehicles · 1 repaired

Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2019 Q1

Exterior lighting: brake lights

Recall 19V-255 · Mar 28, 2019 · 1 vehicles · 1 repaired

Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Problem, fix and repair progress →

Show 4 more recalls
75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

78%repaired · 2019 Q3

Foundation components: hoses, lines/piping, and fittings

Recall 18V-277 · May 1, 2018 · 2,457 vehicles · 1,917 repaired

Risk. If the ferrules corrode, the brake fluid may leak and cause a loss of braking, increasing the risk of a crash.

Problem, fix and repair progress →

83%repaired · 2019 Q2

Power train: automatic transmission

Recall 18V-100 · Feb 8, 2018 · 180,462 vehicles · 149,131 repaired

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle…

Problem, fix and repair progress →

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2018 vs. every other 5500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5500 median. How we score

'08'09'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Ram 5500, and the recalls they led to.

  1. Post Recall Remedy Brake Transmission Shift Interlock (BTSI) FailureRQ25003 · still open
    Open
In owners' words

What 5500 owners report

Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2018 Ram 5500. The contact stated that while driving at 50 MPH, the hydraulic brake warning light, ABS warning light, and other unknown warning lights illuminated. Additionally, the stopping distance increased. The contact associated the failure with NHTSA Campaign Number:…
Complaint 11772134 · Oct 19, 2026 · 100,000 miles
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that…
Complaint 11765203 · Sep 18, 2026 · 8,000 miles
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
Complaint 11753003 · Jul 27, 2026 · 80,000 miles

Own a 2018 5500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.