2017 Ram 5500Problems, recalls & complaints

NHTSA has logged 21 owner complaints about the 2017 Ram 5500, most often about the power train. It is covered by 7 safety recalls, and for recall 24V-896 the manufacturer reports only 17% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 10, 2026. Updated daily.

Complaints by system

Where the 2017 Ram 5500 has problems

21 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train81
Service brakes, hydraulic30
Service brakes30
Tires30
Wheels20
Engine21
Fuel/propulsion system21
Steering20
Electrical system10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2017 Ram 5500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2026 Q3

Antilock/traction control/electronic limited slip: control unit/module

Recall 24V-896 · Nov 27, 2024 · 317,630 vehicles · 54,887 repaired

Risk. A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

83%repaired · 2019 Q2

Power train: automatic transmission

Recall 18V-100 · Feb 8, 2018 · 180,462 vehicles · 149,131 repaired

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle…

Problem, fix and repair progress →

Show 3 more recalls
44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

58%repaired · 2019 Q4

Lever and linkage: column shift

Recall 17V-821 · Dec 20, 2017 · 1,482,874 vehicles · 860,137 repaired

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle…

Problem, fix and repair progress →

80%repaired · 2019 Q4

Engine: diesel

Recall 17V-562 · Sep 12, 2017 · 443,874 vehicles · 355,950 repaired

Risk. The leaking water pump can increase the risk of an engine compartment fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2017 vs. every other 5500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5500 median. How we score

'08'09'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2017 Ram 5500, and the recalls they led to.

  1. Front Driveshaft FailurePE19017 · closed Oct 22, 2023
    No recall
  2. Post Recall Remedy Brake Transmission Shift Interlock (BTSI) FailureRQ25003 · still open
    Open
In owners' words

What 5500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2017 Ram 5500. The contact stated that while driving approximately 70-75 MPH, there was an abnormally loud banging sound coming from the vehicle. The driver pulled to the side of the roadway and became aware that the transfer case had fractured into several pieces, and the front…
Complaint 11485413 · Sep 20, 2022 · 310,000 miles
The contact owns a 2017 Ram 5500. The contact stated while driving approximately 70-75 MPH, there was a loud banging sound coming from the vehicle. The contact stated that the transfer case had fractured and the front driveshaft had failed. The vehicle was towed and remained at the towing lot. The…
Complaint 11485412 · Sep 20, 2022 · 292,000 miles
The contact owns a 2017 Ram 5500. The contact stated that after shifting into park(P), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an…
Complaint 11482367 · Sep 1, 2022 · 193,000 miles

Own a 2017 5500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.