Lever and linkage: column shiftRecall 17V-821 · Dodge and Ram vehicles
Chrysler (FCA US LLC) recall 17V-821 covers 1,482,874 Dodge and Ram vehicles for a lever and linkage: column shift problem, reported to NHTSA on December 20, 2017. The manufacturer's latest report (2019 Q4) shows 58% of affected vehicles repaired.
Source: NHTSA recall 17V821000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
The risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
58%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 51,083 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 28, 2008 to December 31, 2016. Not every vehicle in these model years is included; check by VIN.