2011 Dodge RAM 4500Problems, recalls & complaints

NHTSA has logged 14 owner complaints about the 2011 Dodge RAM 4500, most often about the steering. It is covered by 4 safety recalls, and for recall 17V-821 the manufacturer reports only 58% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 20, 2017. Updated daily.

Complaints by system

Where the 2011 Dodge RAM 4500 has problems

14 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering110
Suspension30
Service brakes21
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2011 Dodge RAM 4500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2019 Q4

Lever and linkage: column shift

Recall 17V-821 · Dec 20, 2017 · 1,482,874 vehicles · 860,137 repaired

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle…

Problem, fix and repair progress →

63%repaired · 2018 Q2

Electrical system: alternator/generator/regulator

Recall 16V-739 · Oct 13, 2016 · 74,811 vehicles · 47,157 repaired

Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2016 Q3

Engine: diesel

Recall 14V-635 · Oct 8, 2014 · 315,325 vehicles · 223,744 repaired

Risk. If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Problem, fix and repair progress →

66%repaired · 2016 Q3

Linkages: tie rod assembly

Recall 13V-527 · Nov 6, 2013 · 36,151 vehicles · 23,803 repaired

Risk. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Best & worst years

2011 vs. every other RAM 4500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAM 4500 median. How we score

'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Dodge RAM 4500, and the recalls they led to.

  1. Electrical overstressEA19001 · closed Sep 19, 2024
    Led to recall 20V-024
In owners' words

What RAM 4500 owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT…
Complaint 10825056 · Feb 9, 2016 · 46,000 miles
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO THE DRIVER SIDE TIE ROD. THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD…
Complaint 10650654 · Oct 28, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 10641270 · Oct 3, 2014

Own a 2011 RAM 4500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.