Air bags: air bag/restraint control moduleRecall 20V-024 · Toyota vehicles
Toyota Motor Engineering & Manufacturing recall 20V-024 covers 2,891,976 Toyota vehicles for a air bags: air bag/restraint control module problem, reported to NHTSA on January 17, 2020. The manufacturer's latest report (2022 Q1) shows 58% of affected vehicles repaired.
Source: NHTSA recall 20V024000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
The risk
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
The fix
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
58%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 80,545 vehicles were listed as unreachable.
The investigation behind this recall
- Electrical overstressNHTSA