2014 Toyota Avalon HybridProblems, recalls & complaints

NHTSA has logged 18 owner complaints about the 2014 Toyota Avalon Hybrid, most often about the vehicle speed control. It is covered by 2 safety recalls, and for recall 20V-024 the manufacturer reports only 58% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 17, 2020. Updated daily.

Complaints by system

Where the 2014 Toyota Avalon Hybrid has problems

18 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Vehicle speed control30
Electrical system21
Forward collision avoidance20
Structure21
Wheels21
Engine11
Suspension10
Exterior lighting11
Power train10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2014 Toyota Avalon Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2022 Q1

Air bags: air bag/restraint control module

Recall 20V-024 · Jan 17, 2020 · 2,891,976 vehicles · 1,672,902 repaired

Risk. In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Problem, fix and repair progress →

84%repaired · 2017 Q4

Forward collision avoidance: crash imminent braking

Recall 15V-728 · Nov 3, 2015 · 30,812 vehicles · 25,795 repaired

Risk. A vehicle that unexpectedly brakes increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2014 vs. every other Avalon Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon Hybrid median. How we score

'13'14'15'16'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Toyota Avalon Hybrid safety ratings

2014 Toyota Avalon HYBRID 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (10.7% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Toyota Avalon Hybrid, and the recalls they led to.

  1. Brake Actuator Valve WearDP19004 · closed Jan 21, 2021
    No recall
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  3. Brake Actuator Valve WearDP23005 · still open
    Open
  4. Electrical overstressEA19001 · closed Sep 19, 2024
    Led to recall 20V-024
In owners' words

What Avalon Hybrid owners report

Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.

I WAS DRIVING WITHOUT THE CRUISE CONTROL ON A PAVED ROAD AND THE PRE-COLLISION SYSTEM (PCS) SUDDENLY SOUNDED THE ALARM AND SLAMMED ON THE ENGINE BRAKING CAUSING THE CAR TO INSTANTLY DECELERATE. I WAS THROWN FORWARD AND THE SEAT BELT SHOULDER STRAP LOCKED. ALL THE ITEMS ON MY FRONT PASSENGER SEAT…
Complaint 10839275 · Mar 1, 2016 · 45,640 miles
WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR
Complaint 10704587 · Apr 9, 2015 · 5,700 miles
WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE…
Complaint 10693131 · Mar 9, 2015 · 22,000 miles

Own a 2014 Avalon Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.