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2020 Toyota Avalon HybridProblems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Toyota Avalon Hybrid. It is covered by 3 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 59%Owner complaints00 with a crash, fire or injuryTop problem0—

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 20, 2023. Updated daily.

Complaints by system

Where the 2020 Toyota Avalon Hybrid has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Toyota Avalon Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

93%repaired · 2022 Q3

Air bags: frontal

Recall 20V-734 · Nov 25, 2020 · 161 vehicles · 150 repaired

Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Problem, fix and repair progress →

96%repaired · 2022 Q1

Engine and engine cooling

Recall 20V-064 · Feb 6, 2020 · 44,191 vehicles · 42,637 repaired

Risk. A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2020 vs. every other Avalon Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon Hybrid median. How we score

'13'14'15'16'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Toyota Avalon Hybrid safety ratings

2020 Toyota AVALON HYBRID 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (10.5% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Toyota Avalon Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063

Own a 2020 Avalon Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.