Air bags: frontalRecall 20V-734 · Toyota vehicles
Toyota Motor Engineering & Manufacturing recall 20V-734 covers 161 Toyota vehicles for a air bags: frontal problem, reported to NHTSA on November 25, 2020. The manufacturer's latest report (2022 Q3) shows 93% of affected vehicles repaired.
Source: NHTSA recall 20V734000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
The fix
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
93%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.