2021 Toyota AvalonProblems, recalls & complaints

NHTSA has logged 21 owner complaints about the 2021 Toyota Avalon, most often about the air bags. It is covered by 2 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

2021 Toyota Avalon

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 9, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2021 Toyota Avalon has problems

21 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags120
Engine41
Vehicle speed control30
Forward collision avoidance20
Service brakes20
Electrical system11
Tires10
Back over prevention10
Seat belts10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2021 Toyota Avalon recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

93%repaired · 2022 Q3

Air bags: frontal

Recall 20V-734 · Nov 25, 2020 · 161 vehicles · 150 repaired

Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2021 vs. every other Avalon year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Toyota Avalon safety ratings

2021 Toyota AVALON 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2021 Toyota Avalon frontal crash test, NHTSA
Frontal crash★★★★★
2021 Toyota Avalon side barrier test, NHTSA
Side barrier★★★★★
2021 Toyota Avalon side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (10.5% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Avalon owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

We have received a recall for the sensors and airbag on our car back in December of 2023. Every time we call the dealership they tell us they can't get a send because the parts are not available. I cannot seem to get any movement with this. I've tried to contacting Toyota corporate but their…
Complaint 11730274 · Apr 9, 2026
The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The local dealer was contacted.…
Complaint 11699477 · Nov 14, 2025
There is no remedy available to fix the OCS sensor in front passenger seat of our 2021 Toyota Avalon. We are scared to drive it. What are our options since Toyota will not help.
Complaint 11678629 · Aug 5, 2025

Own a 2021 Avalon?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.