Sensor: occupant classification
Risk. An air bag that does not deploy during a crash increases the risk of injury.
NHTSA has logged 21 owner complaints about the 2021 Toyota Avalon, most often about the air bags. It is covered by 2 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 9, 2026. Updated daily. Photo: IFCAR, Public domain.
21 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 12 | 0 |
| Engine | 4 | 1 |
| Vehicle speed control | 3 | 0 |
| Forward collision avoidance | 2 | 0 |
| Service brakes | 2 | 0 |
| Electrical system | 1 | 1 |
| Tires | 1 | 0 |
| Back over prevention | 1 | 0 |
| Seat belts | 1 | 0 |
| 1 other systems | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon median. How we score
2021 Toyota AVALON 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
We have received a recall for the sensors and airbag on our car back in December of 2023. Every time we call the dealership they tell us they can't get a send because the parts are not available. I cannot seem to get any movement with this. I've tried to contacting Toyota corporate but their…
The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The local dealer was contacted.…
There is no remedy available to fix the OCS sensor in front passenger seat of our 2021 Toyota Avalon. We are scared to drive it. What are our options since Toyota will not help.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.