2002 Toyota AvalonProblems, recalls & complaints

NHTSA has logged 116 owner complaints about the 2002 Toyota Avalon, most often about the air bags. It is covered by 1 safety recall.

2002 Toyota Avalon

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 10, 2025. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2002 Toyota Avalon has problems

116 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags3511
Vehicle speed control2517
Steering183
Service brakes, hydraulic80
Tires72
Engine and engine cooling70
Electrical system62
Service brakes53
Visibility40
15 other systems277

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2002 Toyota Avalon recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Steering

Recall 10V-345 · Jul 29, 2010 · 372,593 vehicles

Risk. SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Mileage at failure

When do air bags problems start?

160kmiles, median

Based on the odometer reading in 21 air bags complaints. 33% were reported before 100,000 miles.

median0k50k100k150k200k+
2under 30k miles7under 100k miles14100k miles or more
Best & worst years

2002 vs. every other Avalon year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon median. How we score

'95'96'97'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 Toyota Avalon safety ratings

2002 Toyota Avalon 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

2002 Toyota Avalon frontal crash test, NHTSA
Frontal crashNot rated
2002 Toyota Avalon side barrier test, NHTSA
Side barrierNot rated
  • Stability control: Optional
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Avalon owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not…
Complaint 11641801 · Feb 10, 2025
THE 2003-2004 MODEL AVALON'S HAVE A RECALL FOR THE AIRBAGS WHEN EXPOSED TO CERTAIN FREQUENCIES AND NOISES. MY 2002 AVALON HAS THE SAME ISSUE AND TOYOTA NEEDS TO INCLUDE THIS MODEL YEAR AS WELL. I'VE HAD NO PROBLEMS OUT OF THIS CAR EVER, BUT AS SOON AS IT HIT 140,000 MILES THE AIR BAGS LIGHT CAME…
Complaint 11362548 · Oct 3, 2020 · 140,082 miles
I WAS IN A CAR ACCIDENT WHERE I LOST CONTROL OF THE VEHICLE DUE TO SLIPPERY ROADS. I WAS EXITING I5 ON TO HIGHWAY 7 IN TACOMA WASHINGTON. THE VEHICLE WOULDN'T STOP, SLID AND HIT A CEMENT WALL ON HIGHWAY 7. UPON IMPACT I HIT MY HEAD ON WINDSHIELD AND NONE OF THE AIR BAGS CAME OUT UPON IMPACT. I…
Complaint 11306600 · Feb 2, 2020 · 192,000 miles

Own a 2002 Avalon?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.