Sensor: occupant classification
Risk. An air bag that does not deploy during a crash increases the risk of injury.
NHTSA has logged 13 owner complaints about the 2020 Toyota RAV4 Hybrid, most often about the air bags. It is covered by 5 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2025. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.
13 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 4 | 0 |
| Electrical system | 2 | 0 |
| Engine | 2 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Hybrid propulsion system | 1 | 0 |
| Steering | 1 | 0 |
| Structure | 1 | 0 |
| Suspension | 1 | 0 |
| Vehicle speed control | 1 | 0 |
| 1 other systems | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. An air bag that does not deploy during a crash increases the risk of injury.
Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Risk. A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Risk. If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Risk. A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAV4 Hybrid median. How we score
2020 Toyota RAV4 HYBRID SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Federal investigations that included the 2020 Toyota RAV4 Hybrid, and the recalls they led to.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.