2020 Toyota RAV4 HybridProblems, recalls & complaints

NHTSA has logged 13 owner complaints about the 2020 Toyota RAV4 Hybrid, most often about the air bags. It is covered by 5 safety recalls, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

2020 Toyota RAV4 Hybrid

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 7, 2025. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 Toyota RAV4 Hybrid has problems

13 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags40
Electrical system20
Engine20
Fuel/propulsion system10
Hybrid propulsion system10
Steering10
Structure10
Suspension10
Vehicle speed control10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2020 Toyota RAV4 Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

93%repaired · 2022 Q3

Air bags: frontal

Recall 20V-734 · Nov 25, 2020 · 161 vehicles · 150 repaired

Risk. In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Problem, fix and repair progress →

93%repaired · 2022 Q2

Steering: electric power assist system

Recall 20V-373 · Jun 24, 2020 · 46 vehicles · 43 repaired

Risk. A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2022 Q2

Control arm: lower arm

Recall 20V-286 · May 20, 2020 · 9,502 vehicles · 8,956 repaired

Risk. If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

Show 1 more recall
96%repaired · 2022 Q1

Engine and engine cooling

Recall 20V-064 · Feb 6, 2020 · 44,191 vehicles · 42,637 repaired

Risk. A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2020 vs. every other RAV4 Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAV4 Hybrid median. How we score

'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Toyota RAV4 Hybrid safety ratings

2020 Toyota RAV4 HYBRID SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (15.5% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Toyota RAV4 Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What RAV4 Hybrid owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
Complaint 11667724 · Jun 18, 2025
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
Complaint 11665902 · Jun 9, 2025
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and Northridge Toyota (9550 Nordhoff St., Northridge, CA 91324) were contacted. The vehicle…
Complaint 11652826 · Apr 4, 2025

Own a 2020 RAV4 Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.