Steering: electric power assist systemRecall 20V-373 · Toyota vehicles

Toyota Motor Engineering & Manufacturing recall 20V-373 covers 46 Toyota vehicles for a steering: electric power assist system problem, reported to NHTSA on June 24, 2020. The manufacturer's latest report (2022 Q2) shows 93% of affected vehicles repaired.

93%
Vehicles repaired43 of 46 · 2022 Q2
Vehicles affected462 models
ReportedJun 24, 2020Owners notified Aug 17, 2020
Complaints since53Same system, after the recall

Source: NHTSA recall 20V373000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

The risk

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

What to do

The fix

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2
2 models

Vehicles in this recall