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2013 Toyota Avalon HybridProblems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2013 Toyota Avalon Hybrid, most often about the forward collision avoidance. It is covered by 3 safety recalls, and for recall 20V-024 the manufacturer reports only 58% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 58%Owner complaints236 with a crash, fire or injuryTypical failure mileage19kForward collision avoidance, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 29, 2021. Updated daily.

Complaints by system

Where the 2013 Toyota Avalon Hybrid has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance50
Seats30
Vehicle speed control32
Air bags32
Engine21
Structure20
Fuel/propulsion system21
Visibility10
Electrical system10
4 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2013 Toyota Avalon Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

58%repaired · 2022 Q1

Air bags: air bag/restraint control module

Recall 20V-024 · Jan 17, 2020 · 2,891,976 vehicles · 1,672,902 repaired

Risk. In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Problem, fix and repair progress →

84%repaired · 2017 Q4

Forward collision avoidance: crash imminent braking

Recall 15V-728 · Nov 3, 2015 · 30,812 vehicles · 25,795 repaired

Risk. A vehicle that unexpectedly brakes increases the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2015 Q1

Windshield wiper/washer: switch/wiring

Recall 13V-505 · Oct 17, 2013 · 9,795 vehicles · 8,925 repaired

Risk. A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2013 vs. every other Avalon Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Avalon Hybrid median. How we score

'13'14'15'16'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Toyota Avalon Hybrid safety ratings

2013 Toyota Avalon Hybrid 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (10.7% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
4 investigations

NHTSA defect investigations

Federal investigations that included the 2013 Toyota Avalon Hybrid, and the recalls they led to.

  1. Brake Actuator Valve WearDP19004 · closed Jan 21, 2021
    No recall
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  3. Brake Actuator Valve WearDP23005 · still open
    Open
  4. Electrical overstressEA19001 · closed Sep 19, 2024
    Led to recall 20V-024
In owners' words

What Avalon Hybrid owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE…
Complaint 10888507 · Jul 25, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE RECALL REPAIR REMEDY WAS UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAITED LONGER THAN SIX MONTHS. THE DEALER AND THE MANUFACTURER…
Complaint 10871790 · Jun 1, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE…
Complaint 10870540 · May 24, 2016

Own a 2013 Avalon Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.