2014 Ram 5500Problems, recalls & complaints

NHTSA has logged 11 owner complaints about the 2014 Ram 5500, most often about the engine. It is covered by 10 safety recalls, and for recall 17V-824 the manufacturer reports only 44% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 25, 2025. Updated daily.

Complaints by system

Where the 2014 Ram 5500 has problems

11 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine31
Steering30
Electrical system31
Power train20
Suspension22
Wheels11
Engine and engine cooling10
Fuel/propulsion system10
Fuel system, diesel10
2 other systems21

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

10 recalls

2014 Ram 5500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

44%repaired · 2019 Q2

Equipment

Recall 17V-824 · Dec 21, 2017 · 61,791 vehicles · 27,012 repaired

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Problem, fix and repair progress →

58%repaired · 2019 Q4

Lever and linkage: column shift

Recall 17V-821 · Dec 20, 2017 · 1,482,874 vehicles · 860,137 repaired

Risk. Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle…

Problem, fix and repair progress →

Show 6 more recalls
80%repaired · 2019 Q4

Engine: diesel

Recall 17V-562 · Sep 12, 2017 · 443,874 vehicles · 355,950 repaired

Risk. The leaking water pump can increase the risk of an engine compartment fire.

Problem, fix and repair progress →

99%repaired · 2017 Q1

Electrical: radio/tape deck/cd etc.

Recall 15V-461 · Jul 23, 2015 · 1,416,903 vehicles · 1,397,612 repaired

Risk. Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a…

Problem, fix and repair progress →

75%repaired · 2016 Q4

Air bags: frontal

Recall 15V-459 · Jul 22, 2015 · 1,059,444 vehicles · 789,522 repaired

Risk. This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy.

Problem, fix and repair progress →

83%repaired · 2016 Q3

Tires

Recall 15V-290 · May 18, 2015 · 1,771 vehicles · 1,467 repaired

Risk. If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2016 Q3

Engine: diesel

Recall 14V-635 · Oct 8, 2014 · 315,325 vehicles · 223,744 repaired

Risk. If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Problem, fix and repair progress →

97%repaired · 2015 Q3

Other: labels

Recall 14V-100 · Mar 4, 2014 · 195 vehicles · 190 repaired

Risk. If the Certification Label has the incorrect Gross Vehicle Weight Rating (GVWR), the operator may overload the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2014 vs. every other 5500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5500 median. How we score

'08'09'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Ram 5500, and the recalls they led to.

  1. Software security vulnerabilityRQ15004 · closed Jan 5, 2016
    Led to recall 15V-508
  2. Post Recall Remedy Brake Transmission Shift Interlock (BTSI) FailureRQ25003 · still open
    Open
In owners' words

What 5500 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and…
Complaint 11650605 · Mar 25, 2025
MAY 30, 2017 MY 2014 RAM 5500 DIESEL DUMP TRUCK HAD A FIRE UNDER THE HOOD. THERE WAS EXTENSIVE DAMAGE/MELTING FROM THE FIRE. I PURCHASED THE VEHICLE NEW IN APRIL OF 2015 AND IT WAS 'JUST OUT OF WARRANTY" AT JUST OVER 37,000 MILES ON IT. THE SOURCE OF THE DAMAGE WAS DETERMINED TO BE THE DENSO…
Complaint 10995221 · Jun 14, 2017 · 37,400 miles
TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED ON ITS OWN DUE TO THE DIESEL REGENERATION FILTER AND A WARNING MESSAGE APPEARED, WHICH WARNED OF GOING INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER (SOLOMON CHRYSLER JEEP DODGE LOCATED AT 409 NATIONAL PIKE W,…
Complaint 10994198 · Jun 9, 2017 · 110,000 miles

Own a 2014 5500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.