Electrical: radio/tape deck/cd etc.Recall 15V-461 · Chrysler and Dodge vehicles

Chrysler (FCA US LLC) recall 15V-461 covers 1,416,903 Chrysler and Dodge vehicles for a electrical: radio/tape deck/cd etc. problem, reported to NHTSA on July 23, 2015. The manufacturer's latest report (2017 Q1) shows 99% of affected vehicles repaired.

99%
Vehicles repaired1,397,612 of 1,416,832 · 2017 Q1
Vehicles affected1,416,90313 models
ReportedJul 23, 2015Owners notified Aug 25, 2015
Complaints since41Same system, after the recall

Source: NHTSA recall 15V461000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

The risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

What to do

The fix

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

99%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2,770 vehicles were listed as unreachable.

0%50%100%2015 Q32017 Q1