Wheels: lugs/nuts/bolts/studsRecall 21V-398 · Dodge and Ram vehicles
Chrysler (FCA US, LLC) recall 21V-398 covers 447,985 Dodge and Ram vehicles for a wheels: lugs/nuts/bolts/studs problem, reported to NHTSA on May 27, 2021. The manufacturer's latest report (2023 Q3) shows 44% of affected vehicles repaired.
Source: NHTSA recall 21V398000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
The risk
Wheel separation can cause a vehicle crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
44%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11,816 vehicles were listed as unreachable.