2021 Ram 5500Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2021 Ram 5500, most often about the electrical system. It is covered by 5 safety recalls, and for recall 25V-765 the manufacturer reports only 35% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 19, 2026. Updated daily.

Complaints by system

Where the 2021 Ram 5500 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system22
Firerelated10
Service brakes11
Suspension11
Wheels11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

5 recalls

2021 Ram 5500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

35%repaired · 2026 Q3

Air bags: frontal

Recall 25V-765 · Nov 6, 2025 · 532 vehicles · 184 repaired

Risk. A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Problem, fix and repair progress →

81%repaired · 2025 Q4

Wiring: relays/solenoids

Park outside

Recall 23V-060 · Feb 9, 2023 · 302,067 vehicles · 244,021 repaired

Risk. An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Problem, fix and repair progress →

Show 1 more recall

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2021 vs. every other 5500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5500 median. How we score

'08'09'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 5500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Ram 5500. The contact stated that while driving at an unspecified speed, there was smoke coming from the engine compartment. The contact pulled over, and the vehicle became engulfed in flames. The contact was the only occupant inside the vehicle and was able to exit the…
Complaint 11757945 · Aug 19, 2026 · 96,000 miles
The contact owned a 2021 Ram 5500. The contact stated that the vehicle is a flatbed tow truck, and while one of his drivers was driving at 48 MPH, the tow truck driver noticed that white/gray smoke was emitting from under the hood. It was unknown if the smoke entered the vehicle. The tow truck was…
Complaint 11710690 · Jan 13, 2026 · 189,040 miles

Own a 2021 5500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.