Electrical systemRecall 21V-163 · Ram vehicles

Chrysler (FCA US, LLC) recall 21V-163 covers 19,214 Ram vehicles for a electrical system problem, reported to NHTSA on March 11, 2021. The manufacturer's latest report (2021 Q4) shows 67% of affected vehicles repaired.

67%
Vehicles repaired12,919 of 19,214 · 2021 Q4
Vehicles affected19,2144 models
ReportedMar 11, 2021Owners notified May 3, 2021
Complaints since54Same system, after the recall

Source: NHTSA recall 21V163000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

The risk

A vehicle fire increases the risk of injury.

What to do

The fix

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 193 vehicles were listed as unreachable.

0%50%100%2021 Q22021 Q4