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2017 Dodge JourneyProblems, recalls & complaints

NHTSA has logged 202 owner complaints about the 2017 Dodge Journey, most often about the electrical system. It is covered by 2 safety recalls, and for recall 22V-723 the manufacturer reports only 32% of affected cars repaired.

2017 Dodge Journey
63
CarFlaw IndexSolid year42% below the Journey median · #9 of 12 years by complaints
Safety recalls2Lowest repair rate 32%Owner complaints20231 with a crash, fire or injuryTypical failure mileage36kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 22, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2017 Dodge Journey has problems

202 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system595
Engine442
Power train320
Air bags308
Seats213
Vehicle speed control192
Service brakes153
Steering151
Fuel/propulsion system150
19 other systems483

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2017 Dodge Journey recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

32%repaired · 2025 Q3

Exterior lighting

Recall 22V-723 · Sep 29, 2022 · 83,453 vehicles · 26,461 repaired

Risk. A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Electrical system: software

Recall 18V-332 · May 17, 2018 · 4,815,661 vehicles · 3,629,629 repaired

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Mileage at failure

When do electrical system problems start?

36kmiles, median

Based on the odometer reading in 24 electrical system complaints. 92% were reported before 100,000 miles.

median0k50k100k150k200k+
9under 30k miles22under 100k miles2100k miles or more
Best & worst years

2017 vs. every other Journey year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Journey median. How we score

'09'10'11'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Dodge Journey safety ratings

2017 Dodge Journey SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Dodge Journey frontal crash test, NHTSA
Frontal crash★★★★★
2017 Dodge Journey side barrier test, NHTSA
Side barrier★★★★★
  • Rollover: 4 stars (18.5% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2017 Dodge Journey, and the recalls they led to.

  1. Vehicle entrapmentEA24003 · still open
    Open
  2. Active Head Rest Inadvertent DeploymentPE19014 · closed Feb 25, 2026
    No recall
  3. Back up camera failurePE24006 · closed Sep 26, 2025
    Led to recall 25E-052
In owners' words

What Journey owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the…
Complaint 11710694 · Jan 13, 2026
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
Complaint 11693349 · Oct 14, 2025
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn’t move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse…
Complaint 11692894 · Oct 12, 2025

Own a 2017 Journey?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.