repaired · 2026 Q3
Sensing system: camera
Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
2020 Dodge JourneyProblems, recalls & complaints
NHTSA has logged 66 owner complaints about the 2020 Dodge Journey, most often about the electrical system. It is covered by 1 safety recall, and for recall 25V-552 the manufacturer reports only 12% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 13, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2020 Dodge Journey has problems
66 complaints grouped by the system owners reported.
20Electrical system1 crash/fire/injury
14Back over prevention
8Engine
5Exterior lighting
3Power train
3Service brakes
3Visibility/wiper
3Steering
2Seat belts
118 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 20 | 1 |
| Back over prevention | 14 | 0 |
| Engine | 8 | 0 |
| Exterior lighting | 5 | 0 |
| Power train | 3 | 0 |
| Service brakes | 3 | 1 |
| Visibility/wiper | 3 | 0 |
| Steering | 3 | 0 |
| Seat belts | 2 | 0 |
| 8 other systems | 11 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Dodge Journey recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.
Best & worst years
2020 vs. every other Journey year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Journey median. How we score
'09'10'11'12'13'14'15'16'17'18'19'20
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Dodge Journey safety ratings
2020 Dodge Journey SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (18.5% risk)
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
2 investigations
NHTSA defect investigations
Federal investigations that included the 2020 Dodge Journey, and the recalls they led to.
- Vehicle entrapmentOpen
- Back up camera failureLed to recall 25E-052
In owners' words
What Journey owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Dodge Journey. The contact stated that after the vehicle was not driven and remained parked in the driveway for two weeks, the police department notified the contact at approximately 1:00 AM that the horn was sounding continuously. The contact attempted to deactivate the…
When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had…
The wiring harness for back hatch the coating of the wire are all cracking. The passenger side rear back up light wasn’t working and the harness is cracking the wiring when opening and closing the hatch. I have picture. It looks worse in person
Own a 2020 Journey?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.