Sensing system: cameraRecall 25V-552 · Dodge and Ram vehicles
Chrysler (FCA US, LLC) recall 25V-552 covers 219,577 Dodge and Ram vehicles for a sensing system: camera problem, reported to NHTSA on August 26, 2025. The manufacturer's latest report (2026 Q3) shows 12% of affected vehicles repaired.
Source: NHTSA recall 25V552000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from May 2, 2019 to November 27, 2021. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Back up camera failureNHTSA