2019 Ram PromasterProblems, recalls & complaints

NHTSA has logged 60 owner complaints about the 2019 Ram Promaster, most often about the power train. It is covered by 9 safety recalls, and for recall 19V-333 the manufacturer reports only 3% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 18, 2026. Updated daily.

Complaints by system

Where the 2019 Ram Promaster has problems

60 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train242
Engine100
Engine and engine cooling71
Service brakes50
Electrical system50
Air bags30
Visibility/wiper20
Back over prevention20
Equipment20
7 other systems91

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

9 recalls

2019 Ram Promaster recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2026 Q3

Latch/anchor:

New

Recall 25V-876 · Dec 17, 2025 · 86 vehicles · 2 repaired

Risk. An unsecured wheelchair can move during transit, increasing the risk of injury.

Problem, fix and repair progress →

34%repaired · 2026 Q3

Cooling system: radiator assembly

Recall 25V-720 · Oct 23, 2025 · 300,691 vehicles · 101,508 repaired

Risk. Electrical circuits that overheat increase the risk of a fire.

Problem, fix and repair progress →

12%repaired · 2026 Q3

Sensing system: camera

Recall 25V-552 · Aug 26, 2025 · 219,577 vehicles · 26,975 repaired

Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2025 Q4

Internal: park pawl

Recall 23V-301 · Apr 27, 2023 · 165,503 vehicles · 110,352 repaired

Risk. A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Problem, fix and repair progress →

Show 5 more recalls
–no report yet

Lever and linkage: column shift

Recall 20V-582 · Oct 15, 2020 · 20 vehicles

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2020 Q2

Front: retractor

Recall 20V-250 · May 5, 2020 · 5 vehicles · 5 repaired

Risk. An unsecured occupant has an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

10%repaired · 2022 Q1

Front: retractor

Recall 20V-222 · Apr 20, 2020 · 205 vehicles · 21 repaired

Risk. An unsecured occupant has an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q1

Lever and linkage: column shift

Recall 20V-036 · Jan 23, 2020 · 222,207 vehicles · 146,482 repaired

Risk. The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Problem, fix and repair progress →

3%repaired · 2020 Q1

Seats

Recall 19V-333 · Apr 29, 2019 · 544 vehicles · 17 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.

Best & worst years

2019 vs. every other Promaster year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Promaster median. How we score

'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2019 Ram Promaster safety ratings

2019 Ram Promaster VAN 2WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Promaster owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk. The initial recall repair service of replacing a part…
Complaint 11762535 · Sep 7, 2026
I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the…
Complaint 11732183 · Apr 19, 2026
The contact owns a 2019 Ram Promaster 2500. The contact stated that while driving at various speeds, the transmission was slipping and failed to shift to 3rd gear. The contact stated that the failure persisted while driving on one occasion, which required the driver to pull over and to restart the…
Complaint 11717194 · Feb 11, 2026 · 68,000 miles

Own a 2019 Promaster?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.