SeatsRecall 19V-333 · Ford and Ram vehicles
New England Wheels recall 19V-333 covers 544 Ford and Ram vehicles for a seats problem, reported to NHTSA on April 29, 2019. The manufacturer's latest report (2020 Q1) shows 3% of affected vehicles repaired.
Source: NHTSA recall 19V333000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
3%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.